Canva Group
Legal · Canva Group

Terms &Conditions.

Please review the terms that govern website use, property inquiries, booking, payments, documentation, site visits and project-related services.

Last updated: August 22, 2026Please read before booking

Important notice

These website terms are intended to explain the general rules applicable to Canva Group's website and property-related interactions. A signed booking form, allotment letter, agreement, sale deed or other executed document may contain project-specific terms that govern the relevant transaction. Where there is a conflict, the applicable executed document should be reviewed.

01

Introduction

These Terms & Conditions describe the general terms under which visitors may use the Canva Group website and engage with information about our properties and projects. By using the website, submitting an inquiry or requesting a service, you agree to use the website lawfully and to provide accurate information.

02

Property & Project Information

  • Property descriptions, plot sizes, prices, availability and specifications may change without prior notice.
  • Photographs, renders, illustrations, maps and other visual materials may be representative and may not show the final condition of a property or development.
  • Project information published online should be confirmed with the authorised Canva Group team before a booking or purchase decision.
  • Website content does not by itself create a reservation, allotment, ownership right or contractual commitment.
03

Property Booking & Reservation

A site visit, inquiry or conversation with a representative does not constitute a property booking. A booking becomes effective only when the required booking procedure has been completed and formally acknowledged by Canva Group.

  • Booking is subject to property availability and the applicable booking documentation.
  • Customers may be asked to provide identification, contact details and other information required for the transaction.
  • Reservation validity, cancellation and adjustment conditions are governed by the applicable booking or transaction documents.
04

Pricing & Payment Terms

  • Prices, payment schedules and available payment methods should be confirmed with Canva Group before payment.
  • Any booking amount, installment, balance payment or other charge is subject to the terms communicated in the applicable transaction documents.
  • Customers are responsible for making payments by the applicable due dates and retaining valid payment records.
  • Government duties, registration costs, taxes, fees or other charges may apply according to the transaction and applicable requirements.
05

Cancellation, Refund & Adjustment

Cancellation, refund, transfer and adjustment rights depend on the applicable booking form, agreement and project policy. Customers should review those documents before making a payment. No specific refund percentage, penalty or processing period should be inferred from this website unless it is expressly confirmed in the applicable transaction documentation.

07

Buyer Verification & Due Diligence

Customers are encouraged to conduct appropriate due diligence before making a property purchase decision, including reviewing relevant documentation and inspecting the property or project where reasonably possible.

  • Verify project-specific information with the authorised team.
  • Review relevant legal and transaction documents before signing.
  • Seek independent legal, financial or professional advice when needed.
08

Site Visit & Property Inspection

  • Site visits should be arranged through the designated booking process.
  • Visitors must follow reasonable instructions from project representatives and comply with site safety requirements.
  • Access to active construction or restricted areas may be limited for safety or operational reasons.
09

Development, Infrastructure & Handover

  • Roads, utilities, drainage, landscaping, common facilities and other development works may be delivered according to the applicable project plan.
  • Development schedules and handover expectations may be affected by approvals, site conditions, contractors, utility providers or other circumstances outside reasonable control.
  • Project-specific development and handover commitments are governed by the applicable executed documents.
10

Ownership & Transfer

Ownership transfer, registration, resale, nomination or other transfer processes are subject to the applicable transaction documents and legal or governmental requirements. Customers should confirm the required process and documentation with Canva Group before initiating a transfer.

11

Website Use

  • Use the website only for lawful purposes and in a manner that does not interfere with its operation.
  • Do not attempt to gain unauthorised access to systems, data or restricted areas of the website.
  • Do not submit false, misleading, abusive or unlawful information through website forms.
  • Canva Group may update, suspend or discontinue website features where reasonably necessary.
12

Intellectual Property

Unless otherwise stated, the Canva Group name, branding, website design, text, graphics, photographs, videos, project materials and other website content are protected by applicable intellectual property rights. Content may not be copied, reproduced, modified, distributed or commercially exploited without appropriate permission.

13

Disclaimer

  • Website information is provided for general informational purposes and may be updated from time to time.
  • Marketing materials and website descriptions should not be treated as a substitute for executed legal or transaction documents.
  • Visual representations may differ from actual completed development, materials, landscaping or surrounding conditions.
  • Project-specific terms should always be confirmed with the authorised Canva Group team.
14

Limitation of Liability

To the extent permitted by applicable law, Canva Group is not responsible for losses arising solely from temporary website unavailability, reliance on outdated website information, third-party services or events beyond reasonable control. Nothing in these Terms is intended to exclude or limit any responsibility that cannot lawfully be excluded or limited.

15

Force Majeure

Performance may be affected by circumstances beyond reasonable control, including natural disasters, government or regulatory action, infrastructure disruption, public emergencies, labour disruption or other unforeseen events. Where such an event affects a project or service, the applicable transaction documents and applicable law will determine the resulting rights and obligations.

16

Privacy & Personal Information

Information submitted through contact, inquiry, booking or other website forms may be used to respond to requests and provide relevant services. Please review the Canva Group Privacy Policy for further information about the handling of personal information.

Read our Privacy Policy
17

Changes to These Terms

Canva Group may revise these Terms from time to time to reflect changes in its website, services, processes or applicable requirements. The latest version will be published on this page with an updated date. Customers should review the Terms before relying on website information for a new transaction.

18

Governing Law & Jurisdiction

These Terms are intended to be interpreted in accordance with the applicable laws governing the relevant transaction and the competent jurisdiction. Project-specific agreements may contain their own governing-law and dispute-resolution provisions, which should be reviewed before signing.

19

Contact

If you have questions about these Terms, a property, a booking or a project-specific document, please contact the Canva Group team.

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